Archive for March 2018

IS THERE ANY BETTER FEELING THAN THE ONE YOU GET FROM HELPING SOMEONE? Helping our Neighbors in Houston, Puerto Rico, and Mexico!

September, we heard about one natural disaster after another. Harvey flooded Houston, then Irma knocked out the Caribbean and Florida, fires engulfed parts of California, and a 7.1 monster earthquake rocked Central Mexico.

We all know someone that was affected by one or more of these catastrophic events. For many of us, our lives have returned to normal. In these disaster zones, the nightmare continues.

How can you help?

In October, “unleash the power of together®” was on full display in The Charity Room at this year’s SAPinsights Conference in Irving, TX. The SAPinsights team raised the bar because the goal of 300 Care Packages to help the victims of these natural disasters was achieved on the first day.

Attendees from Texas and throughout the US and Mexico helped collect and wrap Care Packages. The feeling of gratitude and charity was contagious. One grateful attendee from Houston put more than one Care Package together. These packages consisted of personal care items, diapers, or t-shirts.

She recounted the horror, tragedy, and miracles that captured the nation’s attention for weeks. While she was not affected, her neighbor’s house is still unlivable but was able to evacuate and get to a safe place before the storm’s fury hit. She was in a state of shock as she watched helplessly as the cameras inside of her house captured the slow rise of water overwhelming the house until the camera was knocked out.

Ashley Luttrell, Rachel McIntosh, and Shomari Taylor were the organizers of this year’s SAPinsight charity event. Ashley expressed deep gratitude for Titan Consulting’s continuous support to SAPinsight by sponsoring the charity event. “Titan is a great sponsor and the type of company that we appreciate as a Texas neighbor!” Ashley said.

The SAPinsight and ASUG Chapter meeting has passed, but you can still help with your contributions. We have embraced Houston Texans Defensive End, JJ Watt’s Houston Flood Relief Fund  which has now raised over $37,000,000, but families still need your help!

Thank you to all those who participated in the SAPinsight Charity Room event!

March 2018-06

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March 2018-05

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Is your open architecture, compliance, and disruption getting too complex for your IT teams? The powerpoint looked easy, but getting all the work done is not.

You have core infrastructure and administrative activities that your basis team performs, but do they have the time or skill set to perform all the tasks when needed? If it doesn’t get done, it can get expensive and messy.

Titan’s Fractional Consulting Services can alleviate the stress, worry, and frustration of these tasks not getting done or done on-time. These technical tasks and activities don’t take up a lot of time – a few hours here, a few hours there. But when you add up the hours, it requires planning, unique skill sets, and often performed at the expense of core, mission-critical tasks.

Our fractional consulting services are short-term engagements for specific or targeted purposes and results. For example, one client needed help upgrading their security protocols, SSL (Secure Sockets Layer) and TSL (Transport Layer Security).

Software vendors like SAP and Salesforce use these security protocols. The certificates expire on a certain date and require updating. The updates occur infrequently, and for a manager or administrator, it may be a secondary priority even though it is of high importance. If you do not perform these tasks often, it takes much longer than the few hours it takes for an experienced person.

We brought in a Senior Consultant and performed these updates along with some other clean up tasks in a couple of days. For them, it is so much easier to bring in an experienced consultant to get this done and out of the way – less stress, guarantee results.

Another client survived an internal audit, and the report disclosed numerous violations in their user roles. The audit report required immediate remediation for elevated risk violations in 60 days. Most consulting service providers and consultants will not pursue a short-term, high-intensity project due to risk and difficulty in finding the right consultant.

At Titan, we recognize that these are typical events that occur in your business and we have a solution to help you – that is what we do, help our clients solve problems.

Our solution, we brought in a Senior GRC and Security Roles Consultant that helped remediate the high-risk violations. He worked remotely for two weeks, full-time, and tackled the biggest issues. Then for the next four weeks, he was used part-time as an advisor, counselor, and hands-on fixer.

The client met the 60-day deadline demanded by the auditors which helped in the eyes of Executives and IT Management.

Fractional services are not used for just emergency situations, but that is where many clients need them. We also perform short-term planning and working sessions. Test Data Migration is a growing concern and effort for many clients. As ERP landscapes evolve in complexity and volume, putting together a timely, cost/value test environment becomes a challenge.

It is not uncommon for a manager to spend weeks or months cleaning up orphan transports in the Test/Quality environment. Getting your TDMS strategy aligned is another area that can streamline your RUN phase of operations.

One client was feeling this pressure after a few mishaps that resulted in some unexpected downtime due to incomplete testing data – yes it happens to other companies too. They realized that they had to improve their TDMS practices; spending weeks to prepare for a weekend shutdown was not an efficient way to support the business.

We prepared a 2-day workshop to identify where improvement opportunities existed. Topics evaluated during the workshop include:
• Current landscape with an overlay of critical business processes,
• Current TDMS Tools,
• TDMS Governance Policies and Practices,
• Benchmarking Activities and Effort,
• Current Metrics and Expectations.

The result of the workshop identifies the strengths and weaknesses of the current model. Also, a list and timeline of opportunities and investments such as TDMS tools, critical test scenarios, and opportunities for improvement and cost reduction. The next phase of the workshop is to implement the recommendations and develop new benchmarks.

Where do fractional consulting services work effectively to reduce risk, worry, and frustration?

Our clients tell us that our Fractional Consulting Services take the weight off and help:
• Offload complicated, high-risk tasks,
• Complete infrequent but critical activities, and
• Supplementing service level tasks when the backlog is too great!

If you are interested in learning how Titan’s Fractional Consulting Services can streamline your operations, help you get more work done, or drive changes in your current processes, contact Warren Norris,, 972.679.5183; or, contact your Titan Consulting Director. You can also see additional information on our Advisory Services page at

March 2018-04

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