Managed Services

Titan Consulting is about building a relationship, not just another job.  They care about their customers and strive to meet their needs. They keep in touch when they are not working on a project with you, not to sell themselves, but to just see how things are going.”

– AW, Manager at CPG Company

Titan can provide you with managed services which are increasingly used for outsourcing of non-core skills for improvements in customer service, budget predictability, and improved scheduling.

By “managed services” we mean Titan assumes complete responsibility for execution and delivery of what has been agreed upon. Titan commits to a certain level of service, term, and scope. Pricing, though typically a monthly fee, can sometimes be tied to number of users or devices. With this setup, your business gains access to a team with a diverse set of skills.

In this scenario, Titan assumes the costs of training and maintaining a knowledgeable staff. While we take control of the operational model, we also commit to delivering specific business outcomes that align with your needs. Additionally, all of the knowledge and documentation created during the contract ultimately belong to your business.

Unlike staff augmentation, managed services are the best fit for longer-term relationships. This model is ideal when you can justify the investment in upfront knowledge transfer because you expect to maintain the partnership for a significant time period.

The teams we provide to your company are skilled resources such as project managers, business analysts, trainers, testers, developers, network specialists, help desk personnel, etc.

Application Development

Titan supports applications and systems software development and maintenance, including:

  • Web Applications
  • Mobility Applications/Platforms
  • Application Programming
  • UI/UX Design and Development
  • Client Server Applications
  • Legacy/Mainframe Systems/Interfaces
  • Quality Assurance/Testing
  • Documentation and Training

Infrastructure

Titan can support any operating environment, from unstructured to mature Big Data, providing professionals in:

  • Database/Data Warehousing
  • Business Intelligence and Analytics
  • Big Data Technologies
  • Data Visualization
  • ERP Systems Implementation and Support
  • Healthcare Systems (EHR/EMR) Implementation and Support